Thank you for taking a moment to learn about me and my work experiences through reviewing my resume/CV. Captured below is a list of my responsibilities and significant accomplishments in higher education. Feel free to explore my work further by clicking the active links embedded within this page.
JAIMIE LOUISE HOFFMAN
EDUCATION *
Doctor of Education, University of California Los Angeles, 2010
- Educational Leadership
- Dissertation: “Perceptions of Assessment Among New Student Affairs Professionals
Master of Education, Arizona State University, 2002
Bachelor of Arts, California Lutheran University, 1999
PROFESSIONAL HIGHER EDUCATION WORK EXPERIENCE *
Vice President for Student Support & Engagement |March 2020 – Present
Sr. Director of Student Affairs & Learning | March 2019 – February 2020
Director of Student Affairs | March 2018 – February 2019
Student Experience Specialist | July 2017 – February, 2018
Noodle Partners (Online Program Management), New York, NY (remote position)
- Create and lead the student support unit that partners
- Hire, supervise, train, and develop a team of Student Affairs Leads who work remotely
- Lead providers (vendors) who provide student support services
- Lead ongoing department training and performance support
- Leverage analytics to identify and proactively support learners and to foster continued improvement of practices
- Assist with accessibility, universal design, and inclusive excellence in design efforts
- Maintain expertise on the needs of diverse student populations notably adult learners
Significant Accomplishments:
- Established unit structure, strategies, goals, and staffing structure, build out the unit, and refined based on data
- Designed eLearning/online large orientation experiences for adult learners enrolling in graduate programs, established process to build it with each university, and refined based on data
- Developed success coaching program and refined based on data
- Created onboarding eLearning/online course for new student affairs employees
- Created an assessment plan that measures the unit’s achievement of key performance indicators
- Created and maintained project plan, processes, key documents, and expectations for the unit
- Established research-based matrices/rubrics for measuring the quality of learner experience
Faculty Academy Facilitator August 2018 – December 2018
Ventura College
- Establish vision, goals, and outcomes for program- a cohort-based, theory-to-practice, learning community designed to elevate faculty members’ ability to create learning experiences that fosters the success of all students, especially those from historically marginalized backgrounds. The primary goal of the program is to close the equity gap.
- Create program curriculum and weekly modules that align with outcomes
- Facilitate weekly meetings among faculty leveraging best practices in pedagogy
Faculty Coach, Collaborative Online Doctorate in Educational Leadership January 2018 – September 2018
CSU Channel Islands
- Utilize CSU Quality Teaching and Learning Rubric to assess course in the online doctoral program
- Provide objective and meaningful feedback to faculty on their existing courses
- Strategize alongside next steps for course enhancement with faculty
Consultant/Independent Contractor, Hispanic Serving Institutions Initiatives & Title V Projects | July 2015 – October 2017
California State University (CSU) Channel Islands, Camarillo, CA
- Create surveys to assess participants’ perceptions of the Aligning Learning and Academic Success (ALAS) Faculty Fellows Program before, during, and after the program
- Collect data and review existing literature to understand the needs of incoming transfer students for the creation of an evidence-based online orientation
- Create content for an orientation; design and create the orientation alongside a website vendor
- Create assessment measures of the online orientation
Significant Accomplishments:
- Created forward-thinking an assessment plan for the ALAS Faculty Fellows Program to measure immediate and delayed impact of program on participants
- Created comprehensive yet concise data summaries to illustrate and communicate findings from program evaluations to key stakeholders
Teaching & Learning Innovations Specialist/Instructional Technologist | January 2015 – July 2015
Teaching & Learning Innovations, California State University Channel Islands, Camarillo, California
- Instructed faculty and co-curricular programmers on how to leverage technology to enhance student engagement, facilitate deeper learning and apply principles of active learning
- Created and conducted needs assessments to understand how to meet student and faculty needs
- Advised faculty on issues relating to accessibility, copyright, and FERPA
- Gathered, evaluated, and synthesized data to understand impact of digital tools on student and faculty experiences
- Co-led Teaching and Learning Innovations social media initiatives
- Wrote regular posts for program blog to inform and inspire faculty with innovative ideas for teaching practice
Significant Accomplishments:
- Revised and taught the Blended Learning Preparation Program to train faculty on effective outcomes-based pedagogy for facilitating blended courses
- Created online orientation for new faculty to provide information and tools for success as they transition to the University
- Created and delivered workshops for faculty to consider explore the concept of digital identity and to utilize web tools for creating open courses and professional websites
- Created online orientation for students to explore the concept of digital identity and to create a personal website/blog
Special Consultant for Assessment and Strategic Operations | November 2013 – January 2015
California State University Channel Islands, Camarillo, California
- Researched and recommend technology-based tools for training and data management
- Assisted members of the Vice President for Student Affairs (VPSA) office Leadership Team with projects relating to strategic planning, grant writing, assessment, and program development
- Developed assessment guides, face-to-face and online trainings, and tools for the Division of Student Affairs
- Provided ongoing assistance to the Division with creating, collecting, and organizing program and service outcome data and strategic initiative-related documents
- Evaluated programs to identify impact on students and alumni through cross-sectional and longitudinal analysis
- Assisted with the preparation for and execution of the comprehensive program review process and WASC reaccreditation
- Significant Accomplishments:
- Created a student affairs research/assessment review process that aligns with the Institutional Review Board requirements
- Created and delivered a hybrid (part online, part in person) assessment training program for student affairs professional staff
Assistant Director of Student Leadership Programs | August 2010 – October 2013
California State University Channel Islands, Camarillo, California
- Served as a University Judicial Officer and as a member of the Student Life Leadership Team
- Oversaw the development and daily functionality of the Student Engagement and Applied Leadership Center
- Created and implemented strategic vision for Student Leadership Programs
- Coordinated, planned, executed and evaluated multiple programs designed to facilitate growth in leadership skill and knowledge development and recognition including the Back to Basics leadership retreat, leadership trainings and a leadership award ceremony
- Supervised Career Development Services professional staff during Associate Director’s maternity leave
- Ensured compliance with CSU Executive Orders and adherence to risk management procedures
- Established and maintained procedures for clubs/organizations that are responsive to student needs, efficient and effective
- Maintained fiscal responsibility of budgets containing revenue and expenditures from multiple sources
- Advised student leaders on their curricular, co-curricular and career-related endeavors utilizing knowledge of relevant student development, leadership and career theories
Significant Accomplishments:
- Created consistency among judicial officers by sharing forms and processes
- Increased web and social media presence for student leadership programs
- Secured the funding and approval for, and implemented, Orgsync, a dynamic web portal that not only facilitates efficiency with student organization paperwork but also provides a communication portal for student involvement
- Created online training programs for student organization advisors
- Established a web-based hub for all involvement activities at CI and created marketing to communicate these with students
- Chaired the development and implementation of a multi-level, theoretically-grounded, leadership certificate program
- Established and led the Student Affairs Scholars group to introduce undergraduate students to the student affairs profession
Interim Associate Director for Leadership, Career and Health Programs (LCH) | August 2009 – July 2010
California State University Channel Islands, Camarillo, California
- Served as a University Judicial Officer and member of the Student Life Leadership Team
- Selected to supervise and evaluate professional and student staff in and create a strategic vision for Student Leadership Programs, Career Development Services and Campus Recreation to meet University needs during times of financial strain
- Co-advised Student Government
- Maintained fiscal responsibility of budgets containing revenue and expenditures from multiple sources
- Ensured compliance with CSU Executive Orders and adherence to risk management procedures
- Oversaw development and operations of the New Student Center and Student Engagement and Applied Leadership Center
- Organized, oversaw, and evaluated multiple programs to recognize leaders and facilitate growth in leadership development including the Back to Basics leadership retreat, leadership trainings, and a leadership award ceremony
- Organized, oversaw, and evaluated various orientation and transition programs that integrated students into the academic and social life of the University
Significant Accomplishments:
- Created forward thinking planning guide for campus recreation initiatives and clarified procedures for campus recreation including external use of campus recreation facilities, sports club travel, roles and responsibilities of Campus Recreation employees, sports club funding allocation, processing club/organization applications, summer watersports camp migration to an online format
- Oversaw the submission and monitoring of multiple grants for campus recreation
- Established and maintained procedures for clubs/organizations that were responsive to student needs, efficient and effective
- Established the SABUL (Student Advisory Board for University Life)
- Migrated a student organization paper to an online format
- Processed over 1500 student organization request forms
- Established various specialist roles for student assistance in career services, leadership programs, and campus recreation that empowered student assistants with greater responsibility and made optimal use of staff resources
- Researched and co-created protocol for student organizations traveling internationally and for a firearm club grant
- Created and presented the Policy on Student Involvement During Pre-Finals and Finals Weeks and a revision of the Policy on Eligibility for Membership in Student Organizations to CI’s President’s Council (both were approved)
- Led collaboration between student government, student programming board, and the local community college to facilitate Score for the Cure – a fundraiser to pay for mammograms
- Revised annual student leadership award criteria to align with student leadership development theory (Komives)
- Led the process of revising career services workshop outcomes, creating planning guides that allow for proactive event implementation
- Created and oversaw a focus group study to determine the most effective modality for delivering career services workshop information to students
Coordinator of New Student, Orientation and Transition Programs (NSOTP) | June 2006 – July 2009
California State University Channel Islands, Camarillo, California
- Established and oversaw strategic planning guide for all administrative functions/programmatic aspects of NSOTP
- Successfully liaised and collaborated with over 71 campus constituents including faculty, staff, administrators, and community members who played a critical role in the orientation process
- Maintained fiscal responsibility of budgets containing revenue and expenditures from multiple sources
- Organized, oversaw, and evaluated various orientation and transition programs that integrated students into the academic and social life of the University including new student and guest orientation
- Recruited, trained and supervised orientation staff and graduate interns
- Coordinated award submission and screening process and executed award ceremony (2007);
- Created and executed Back to Basics Leadership Retreat to anchor student leaders’ development around core skills
- Developed and conducted EOP Staff training; assisted with Resident Assistant Training (2006)
- Planned, executed and evaluated Family Weekend (2006)
Significant Accomplishments:
-
- Oversaw the strategic vision for the design of the New Student Center using the lens of student needs
- Established learning outcomes for students, guests, and orientation leaders
- Administered comprehensive evaluation to assess learning during orientation, analyzed data, and reported findings in an formats consumable for various stakeholders
- Revised a co-curricular portfolio to document students’ out-of-class achievements and trained students how to complete the portfolio and use it for career pursuits
- Selected to submit Biennial Student Activities Program Evaluation to the CSU Chancellor’s Office on behalf of CI
- Migrated orientation registration online (first program on campus to provide online registration with payment) -Created and instituted Pre-Orientation Homework
- Revised orientation staff structure to facilitate leadership pipeline and empower staff with more responsibility
- Created and led Ask Me Campaign – an initiative occurring during the first week of the semester designed to help new students acclimate to the campus
- Created and led new large scale Block Party campus event
- Back to Basics Leadership Retreat was published in a best practices e-report (2007)
- Revised developmental programming model Dimensions of Development to reflect a foundation in student development theories (2006)
Program Manager, Transfer Transitions & Off Campus Program | February 2006 – June 2006
Office of Summer Sessions, University of California, Santa Barbara, California
- Administered a summer bridge program for transfer students and summer courses offered at off site locations; Created course schedule in consultation with multiple sites and technological considerations; Liaised with faculty to promote summer teaching opportunities
- Maintained fiscal responsibility of program budgets for Transitions Program and Off Campus Program
- Developed and coordinated marketing plan for summer programs and recruited students to summer program opportunities
- Created and implemented initiatives appropriate to assist with the transition and development of students
Program Administrator | March 2005 – September 2005
Department of Clinical Psychology, Pacifica Graduate Institute, Carpinteria, California
- Administered all administrative aspects of program
- Served as academic, personal and technical support to enrolled and prospective graduate students; collaborated with faculty to identify and address concerns for graduate students
- Designed, planned and implemented special events including graduate student orientation and faculty training
- Created general expectations of faculty for course facilitation and tracked completion
- Served as departmental coordinator of diversity and retention initiatives
- Advised graduate students on their curricular, co-curricular and career-related endeavors
Significant Accomplishments:
- Transformed Pacifica Student Handbook to better suit the needs of distance learning program and graduate students
Retention Specialist/Student Advocate | November 2003 – March 2005
Academic Affairs, Brooks Institute of Photography, Ventura, California
- Planned and administered retention initiatives and conducted retention related research to decrease attrition
- Identified at risk students and proactively supported them to prevent attrition
- Advised students on degree completion process and personal matters
- Collaborated with faculty and staff to identify and address concerns for at risk students
- Assisted in coordinating new student orientation pertaining to distribution of academic policies and procedures
Significant Accomplishments:
- Created proposal for, and served as co-chair on, Student Success Course Committee
- Developed outcomes, goals, and criteria for assessing Student Course Seminar
Residence Hall Coordinator | July 2002 – May 2003
Living Learning Center, San Diego State University, San Diego, California
- Conducted judicial hearings and assigned educational sanctions in the role of university Judicial Officer
- Served as primary administrator for 400 person Living Learning Center Residence Hall
- Served as front line emergency response for over 3,500 students involving crisis management, conflict resolution, and facilities issues
- Supervised, hired, trained and evaluated Resident Advisors and Residence Hall Coordinator Assistant
- Coordinated and communicated with maintenance and custodial staff to maintain facilities
- Maintained fiscal responsibility of hall council and administrative budgets
- Coordinated educational programming/workshops; planned events and activities for a living/learning community
- Managed all aspects of a 24-hour customer service desk including supervision of customer service representatives
- Advised student leaders on their curricular, co-curricular and career-related endeavors utilizing knowledge of relevant student development, leadership and career theories
- Advised Hall Council including executive board members and floor representatives
Graduate Hall Director July 1999 – May 2002
Residential Life, Arizona State University, Tempe, Arizona – McClintock Hall: July 2001 – May 2002, Sonora Hall: July 1999 – May 2001
- Conducted judicial meetings and assigned educational sanctions for residential students
- Served as primary administrator of a freshman year experience residence hall and four residential learning communities
- Served as front line emergency response for over 5,500 students involving crisis management, conflict resolution, and facilities issues
- Supervised, hired, trained and evaluated Resident Assistants and Student Ambassadors
- Oversaw all aspects of a 24-hour customer service desk including supervision of customer service representatives
- Coordinated educational programming; planned events and activities for a living/learning community
- Utilized mediation and counseling skills to assist students and staff with conflict resolution and personal issues
- Advised 2 Hall Councils including executive board members and 40 floor representatives
- Maintained fiscal responsibility of hall council budget
- Organized and facilitated Graduate Hall Director professional development sessions;
Significant Accomplishments:
- Revised and implemented Student Ambassador Manual in the role of Assistant to the Associate Director (2001 – 2002)
Co-Facilitator of Interracial Dialogue Group August 2001 – October 2001
Intergroup Relations Center, Arizona State University, Tempe, Arizona
- Prepared agenda and facilitated exercises and activities to encourage trust and educate on diversity
- Served as facilitator for White and Asian discussion group
TEACHING EXPERIENCE *
Assistant Professor of Clinical Education | July 2015 – July 2017
Rossier School of Education, University of Southern California
- Taught courses in Master of Education in Postsecondary Administration and Student Affairs (PASA) Program including student development in higher education, fieldwork, and creating communities of interest
- Teach courses online and face-to-face in the Doctor of Education in Educational Leadership and Doctor of Education in Organizational leadership programs including leadership and critique of research
- Taught course weekend immersion course in Hawaii Doctor of Education in Educational Leadership program (Fall 2015)
- Chair thesis and dissertations (co-lead thematic dissertation group) and serve on committees
Significant Accomplishments:
- Selected to present “A Taste of Innovation” workshop to faculty and staff across USC
- Created the concept of a USC Innovator’s Circle for faculty interested in using technology to enhance their teaching
- Supported faculty peers with integration of technology into classes
- Co-led PASA Curriculum Review Committee to align curriculum with NASPA/ACPA Professional Competencies and CAS Standards
- Created, administered, analyzed, and communicated findings from PASA Alumni Survey
Part-Time Teaching Experience
- University of Wisconsin La Crosse, Master’s of Science in Education – Student Affairs, July 2017-Present
- Leadership in Higher Education Course (online)
- CSU Channel Islands, Fall 2007-Summer 2017
- Understanding and Influencing Diverse Organizations, Summer 2017
- Peer-to-Peer Effectiveness, Spring 2015
- Liberal Studies Capstone (blended/hybrid), Fall 2014
- Leadership and Diversity in Higher Education, Fall 2014
- Group Communication, Spring 2007-Fall 2014
- Public Speaking, Spring 2014-Fall 2014
- Leadership and Diversity in Higher Education, Fall 2014
- Communication Research Methods, Fall 2008
- University Life and College Success, Fall 2007
- Salem State University, Summer 2014
- Assessment and Evaluation in Student Affairs (online)
- Messiah College, Summer 2014
- CSU Northridge, Fall 2010 and Spring 2014
- San Diego State University, Fall 2003
- University Seminar
- Leadership Development (co-instructor)
PUBLICATIONS *
PRESENTATIONS *
SERVICE *
Rossier School of Education, University of Southern California
- PASA Curriculum Revision Committee, Co-Chair, 2015 – 2017
- Master’s Governance Committee, Member, 2015 – 2017
- Higher Education Concentration Committee, Member, 2015 – 2017
- Student Development Theory (EDHP 687) Faculty Collaboration, Course Lead, 2015 – 2017
- Leadership Course (EDUC 524) Faculty Collaboration, Member, 2016- 2017
- Creating Communities of Interest (EDUC 508) Faculty Collaboration, Member, 2015 – 2017
- Postsecondary Administration and Student Affairs’ (PASA) Program Orientation, Faculty Panelist, 2015 & 2016
- PASA Faculty Retreat, Attendee, 2016 & 2017
- PASA Student Recruitment, 2016 – 2017
- Meet with prospective students in advance of class, integrate them into class, attend recruitment events
- Doctoral Program Admission Application, Reviewer, 2016 – 2017
- Data Literacy Faculty Subcommittee, member, 2015
School of Education Service, CSU Channel Islands
Curriculum Development
- Introduction to American Higher Education, Master of Arts, Educational Leadership Specialization, Higher Education Concentration
- The American College Student, Master of Arts, Educational Leadership Specialization, Higher Education Concentration
- Organization and Administration of Student Affairs, Master of Arts, Educational Leadership Specialization, Higher Education Concentration
- Evaluation and Assessment in Higher Education, Master of Arts, Educational Leadership Specialization, Higher Education Concentration
- Advanced Educational Research and Measurement (online), Collaborative Online Doctorate in Educational Leadership Program
Committees
- Collaborative Online Doctorate in Educational Leadership Committee, Member, 2012-2014
- Masters in Educational Leadership, Higher Education Concentration Curriculum Revision Committee, Co-Chair, 2013-2015
Other
- Higher Education Liaison to M.A. in Educational Leadership program, 2013-2014
Communication Program Service, CSU Channel Islands
- Communication Program Assessment & Review, Lecturer Representative, 2014
University Service, CSU Channel Islands
Committees
- Center for Community Engagement Advisory Committee, 2008-2012
- Campus Reading Celebration Task Force, Co-chair, 2007-2010
- Island View Orientation Comprehensive Program Review Self Study Committee, Chair, 2008
- Dolphin Connections Committee (Camarillo Chamber of Commerce), 2006-2009
- Co-Curricular Programmer’s Committee, 2007-2009
- New Student and Transfer Orientation, 2006-2009
- Careers in Student Affairs Month Committee, Chair, 2006-2009
- Co-Curricular Accreditation Committees for the Western Association for Schools and Colleges (WASC) Accreditation
Process, 2007
- Student Success Committee, Member 2006
PROFESSIONAL SERVICE AND MEMBERSHIP
- Journal for Applied Research in Higher Education, January 2017 – present
- Senior Edictor
- Co-editor of special edition, International perspectives on Inclusion and Diversity in Higher Education (~December, 2017)
- NASPA Faculty Council, March 2016 – present
- Web Editor/facilitate web redesign process
- Faculty Mentoring Program, Co-Lead
- NASPA History Advisory Committee, Liaison
- International Higher Education Teaching and Learning Association, Advisory Board Member, January 2017-present
- NASPA Undergraduate Fellows Program, Committee Member, September 2014-2015
- National Association of Student Personnel Administrators, member, 2006 – present
- Association for the Study of Higher Education (ASHE), member, 2013-present
- Reviewer 2014 & 2015 Conference Program Proposals
- American Educational Research Association (AERA), member, 2013-present
- American College Personnel Association (ACPA), member, 2001 – present
- Carnival/Social Coordinator, Standing Committee of Graduate Students & New Professionals, March 2001 – April 2003
HONORS AND AWARDS *
- Maximus Winner (Staff Member of the Year), Student Award Ceremony, California State University Channel Islands, 2011
- Mentor of the Year, Student Leadership Award Ceremony, California State University Channel Islands, 2009, 2011
- Norman K. Russell Scholarship, National Orientation Director’s Association, 2008
- Spirit of Excellence for Block Party Program, Division of Student Affairs Celebration of Excellence, California State University Channel Islands, 2008
- Excellence in Assessment Award, Division of Student Affairs Celebration of Excellence, California State University Channel Islands, 2007
- Maximus Finalist, Maximus Student Award Ceremony, California State University Channel Islands, 2007
FACULTY PROFESSIONAL DEVELOPMENT *
-
- Blended Learning Preparation Program (BLPP) Facilitator, CSU Channel Islands, Spring 2015
- Selected to teach Cohort V of the BLPP. This initiative is aimed at improving student learning at CI through increasing the use of technology in teaching. Faculty participating in BLPP learn about course design, technologies and pedagogy regarding teaching in a blended learning environment.
- Blended Learning Preparation Program (BLPP) Facilitator, CSU Channel Islands, Spring 2015
- Digital Media and Learning (DML) Workshop Participant, University of California Irvine, July 2014
- Selected to represent CI faculty at this workshop with international leaders who create connected, open online courses.
- Institutionalizing Student Learning, Access and Success (ISLAS) Academy Participant (funded $1500), California State University Channel Islands, Fall 2013
- Selected to take part in the ISLAS Academy initiative which is designed to foster an institutional culture of evidence and assessment and provide professional development opportunities that support student success.
- Blended Learning Preparation Program (BLPP) Participant (funded $1500), California State University Channel Islands, Spring 2014
- Selected to be a member of Cohort IV of the BLPP. This initiative is aimed at improving student learning at CI through increasing the use of technology in teaching. Faculty participating in BLPP learn about course design, technologies and pedagogy regarding teaching in a blended learning environment.
