Resume

Thank you for taking a moment to learn about me and my work experiences through reviewing my resume.  Captured below is a list of my responsibilities and significant accomplishments. Feel free to explore my work further by clicking the active links embedded within this page.

 

Professional Career Experience

SENIOR DIRECTOR OF LEARNING AND DEVELOPMENT

Big Brothers Big Sisters of America |  12/23 to present

  • Lead and execute strategic learning and development programs nationwide to enhance impact on youth.

SENIOR LEARNING AND PERFORMANCE STRATEGIST 

Edward Jones | 6/2022 – 11/23

  • Promoted three times, led learning strategy and design for 17,000 branch office administrators, driving employee retention and service improvements, while also enhancing internal training processes and stakeholder satisfaction.

VICE PRESIDENT, STUDENT SUPPORT AND LEARNING

Noodle (Higher Education Online Program Management) | 7/2017 – 6/2022

  • Inaugural Vice President; led the department’s strategy and design, expanding the team from 2 to 50+ members and maintaining high satisfaction rates across large-scale educational programs. Created an onboarding course for over 7,000 learners, significantly enhancing retention and satisfaction.

LEARNING CONSULTANT, TEACHING AND LEARNING INNOVATIONS

CSU Channel Islands | 7/2017 – 9/2019

  • Developed an onboarding course for online learners, adopted by over 30 universities worldwide, enhancing student success and alongside pioneering a hybrid learning assessment training course for faculty, establishing key educational assessment practices.

ASSISTANT PROFESSOR OF CLINICAL EDUCATION

School of Education, University of Southern California | 7/2015 – 7/2017

  • Designed and delivered outcomes-based curricula for graduate education programs, achieving high learner satisfaction and aligning Master’s curricula with professional competencies.

TEACHING & LEARNING INNOVATION SPECIALIST

CSU Channel Islands 1/2015 – 6/2015

  • Increased faculty technology adoption, significantly enhancing hybrid course adoption and digital identity engagement among students and faculty.

ASSISTANT DIRECTOR OF STUDENT LEADERSHIP PROGRAMS

CSU Channel Islands | 8/2010 – 10/2013

  • Led the leadership department’s exponential growth, designed an impactful leadership training program for undergraduate students, and implemented comprehensive online training sessions.

Early Career Experience 

  • Interim Associate Director for Leadership, Career, and Health Programs, CSU Channel Islands, 8/2009 – 7/2010
  • Coordinator of New Student, Orientation, and Transition Programs, CSU Channel Islands, 6/2006 – 7/2009
  • Program Manager, Transfer Transitions & Off Campus Programs, UC Santa Barbara, 2/2006 – 6/2006
  • Program Administrator, Pacifica Graduate Institute, 3/2005 – 9/2005
  • Retention Specialist, Brooks Institute of Photography, 11/2003 – 3/2005
  • Residence Hall Coordinator, San Diego State University, 7/2002 – 5/2004

Educaiton & Certifications

  • Doctor of Education, Leadership, University of California Los Angeles
  • Master of Education, Higher Education, Arizona State University
  • Bachelor of Arts, Music, California Lutheran University
  • Life, Career Transition, & Executive Coach, Certified Coaches Alliance 
  • High Performing Learning Journey, Brinkerhoff Certification Champion 
  • Design Thinking Practitioner & Co-Creator, IBM

Teaching Experience

Assistant Professor of Clinical Education  |  July 2015 – July 2017

Rossier School of Education, University of Southern California               

Part-Time Teaching Experience

  • University of Wisconsin La Crosse, Master’s of Science in Education – Student Affairs, July 2017-Present
    • Leadership in Higher Education Course (online)
  • CSU Channel Islands, Fall 2007-Summer 2017
    • Understanding and Influencing Diverse Organizations, Summer 2017
    • Peer-to-Peer Effectiveness, Spring 2015
    • Liberal Studies Capstone (blended/hybrid), Fall 2014
    • Leadership and Diversity in Higher Education, Fall 2014
    • Group Communication, Spring 2007-Fall 2014
    • Public Speaking, Spring 2014-Fall 2014
    • Leadership and Diversity in Higher Education, Fall 2014
    • Communication Research Methods, Fall 2008
    • University Life and College Success, Fall 2007
  • Salem State University, Summer 2014
    • Assessment and Evaluation in Student Affairs (online)
  • Messiah College, Summer 2014
  • CSU Northridge, Fall 2010 and Spring 2014
  • San Diego State University, Fall 2003
    • University Seminar
    • Leadership Development (co-instructor)

Publications

Presentations

Honors and Awards

  • Maximus Winner (Staff Member of the Year), Student Award Ceremony, California State University Channel Islands, 2011
  • Mentor of the Year, Student Leadership Award Ceremony, California State University Channel Islands, 2009, 2011
  • Norman K. Russell Scholarship, National Orientation Director’s Association, 2008
  • Spirit of Excellence for Block Party Program, Division of Student Affairs Celebration of Excellence, California State University Channel Islands, 2008
  • Excellence in Assessment Award, Division of Student Affairs Celebration of Excellence, California State University Channel Islands, 2007
  • Maximus Finalist, Maximus Student Award Ceremony, California State University Channel Islands, 2007 
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